Smoking retail associates
Posted in Businesson May 30, 2009
Over the last couple of weeks, I’ve been checking out a number of stores which I have never been to before. I’ve noticed that when I can smell cigarette smoke on the sales associate, I feel less comfortable with shopping at their store.
A few months ago, I was shopping at a local Kay Jewelers, and from the second I stepped in the door of the store, I could smell stale cigarette smoke. Even the hint of smoke made me less comfortable in the store, and made me less inclined to shop there.
I was also shopping at a Crate & Barrel, and there was this one male associate on whom you could smell smoke every time you spoke to him. It made me not want to talk to him, or for that fact, to ask any associate for help.
I don’t know if it is legal for stores to discriminate based on the smell of their employees, but they should be aware that a bad smelling associate can hurt sales.
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One Comment
Suzanne (Sandy's aunt)
May 30th, 2009 at 2:45 pm
Another gripe about smoking retail employees – employee smoking areas very near where customers have to pass to enter or leave the store.