The other day we were making some stir fry, and I really wanted some bean sprouts in it. I went to the store, and I bought this (notice the “Quality Guaranteed” notice under the Kroger logo):
When I got home and opened up the can, I found this (repackaged into a zip lock bag for photography):
I think what happened is they packaged their canned stir fry mix with a bean sprouts label.
So today I called the customer hotline 800 number on the back of the can. I pressed ‘4’ or whatever it was to talk with a Kroger representative about quality problems, and I waited on hold for nearly 20 minutes. Being on hold for 20 minutes while representatives help other customers was a little alarming–how many product quality problems does Kroger have? Finally after talking with a representative who offered the only apology of: “Thats a shame,” I was offered a $2 refund, which was hardly compensation considering that I made a special trip to the store to buy the buck-fifty can in the first place.
With or without the bean sprouts, the stir fry was indeed awesome, thanks to the awesome sauce.
Posting yet another big-company spelling error, I got a customer survey request from Subaru the other day. They need to check the difference between “here” and “hear” as evident in the email subject, “Subaru wants to here from you”. Here is a screenshot:
I’ve decided to post examples of big companies misspelling things. My first example comes from Boost Mobile, a pre-paid cell phone company that I’ve blogged about before. I found this on one of their customer feedback sites. Check the spelling of “comming.”
The other night I was watching some TV where an infomercial came on for a kitchen gadget called the Slap Chop. Except that it didn’t start like a typical infomercial, it started with a 3 minute rap remix of the infomercial. I had never seen anything like it. It was so weird, that it kind of had me a little freaked out. Anyway, here is a You Tube video of the commercial, just as it appeared on TV.
I was completely freaked out by the large dancing bunny, but I thought that the old lady giggle was hilarious.