Posted in Generalon May 27, 2008
Dear Wells Fargo,
I really want a bank that just keeps my money safe and accessible. I don’t want you calling me many times selling some soft of subscription package to your many programs. I signed up for the national do-not-call list, which means that I really don’t like being bothered my various offers made by calling me. Just because I bank with you, doesn’t mean that I really want to be bothered by you.
Tonight you called me, hiding the caller identification of the source call. Thats just plain sneaky, and something I wouldn’t expect from a bank that I would like to trust.
If you call me, I will refuse any offer you present. Please stop calling me. I told that last caller not to call me again. If I receive any more phone calls from you that do not directly concern my financial accounts, I will strongly consider moving my funds to a different institution.
July 17, 2008 update:
BOB, in comment 10180, was very nice to describe to me Wells Fargo’s privacy policy. According to his suggestion, I went to their website and found my privacy settings already set to the following:
So my question now is the following? Were my privacy settings always prohibiting contact? Or were they changed by the Wells Fargo representative who called me last with whom I requested that they no longer call me?
The good news is that I haven’t been called in quite a while. Also, now I know that any calls I may receive in the future are in contradiction to my privacy settings and against Wells Fargo’s privacy policy.
Does anyone know where I can find similar privacy settings on the Discover Card website?
Update July 24 Today I received another phone call which introduced itself as being associated with Wells Fargo. When I asked the guy if he was aware that I had specified in my Wells Fargo privacy settings that I wish not to be contacted, he asked me what privacy settings I was talking about, and then he suggested that my system was incorrect.
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